Recently, the American Customer Satisfaction Index released the results of a poll that delved into the American auto market to see how auto manufacturers fared against one another in terms of customer satisfaction. The 2016 Automobile Report was a surprise for many; not only did the industry as a whole experience a major upswing in customer satisfaction, but the Lincoln brand slotted into the number one spot. According to the ACSI, Lincoln drivers are the most satisfied out of any other group of car owners in the US. The poll surveyed over 3,770 customers and asked them questions regarding not only the process of buying the car and the help…